What The Heck is Conversational Design and Why You Should Know About It
In the golden era of technology, we as humans find ourselves less fascinated by the machine-like design most websites boast, and more attracted to conversational design. But, that does leave us with one overwhelming question: What the heck is conversational design? What the heck is conversational design? Conversational design isn’t as foreign as it sounds. In fact, you’re probably very familiar with the concept. For websites, conversational design is considered user-centric design. Basically, that means that instead of conversing...